FAQs
How long will it take to receive my order?
1-2 days processing and then 5-7 business days for shipping domestically or 13-24 days internationally depending on customs. See the full page on shipping information here.
Do you have a return and exchange policy?
30 day return for a full refund. Items must be undamaged and returned with original packaging. See the full page on returns and exchanges here.
Do you offer different shipping options?
Do you have a loyalty program?
Do you have care instructions?
Keeping jewelry in airtight containers will reduce oxidation, use polishing cloths specific to jewelry for cleaning, do not use chemicals or dips due to the many different natural stones used. It is not recommended wearing your jewelry during swimming or other water activities. See our full page on materials care here.
We offer a 4.99 flat shipping rate for jewelry only orders via USPS or UPS. Larger decor items are based on weight. Other expedited options are available at checkout. Info Page.
Yes, see loyalty page here.
Do you have a repair guarantee?
Do you commission custom orders?
Yes, if you would like something custom made just send me an email and we can start the process.
Yes, I standby all of my craftmanship. If for any reason your jewelry breaks please email a picture of the item and we will start a return. I will fix it and return it for free and if items are missing I will do my absolute best to replace them as close to the original piece as possible. See full repairs page here.