1-2 days processing and then 3-5 business days for shipping domestically or 13-24 days internationally depending on customs.

30 day return for a full refund. Items must be undamaged and returned with original packaging.

We offer a 4.99 flat shipping rate for jewelry only orders via USPS or UPS. Larger decor items are based on weight. Other expedited options are available at checkout.

Yes, I standby all of my craftmanship. If for any reason your jewelry breaks please email a picture of the item and we will start a return. I will fix it and return it for free and if items are missing I will do my absolute best to replace them as close to the original piece as possible.

Jewelry : Keeping jewelry in airtight containers will reduce oxidation, use polishing cloths specific to jewelry for cleaning, do not use chemicals or dips due to the many different natural stones used. It is not recommended wearing your jewelry during swimming or other water activities.

Suncatchers : Its best to keep suncatchers when displayed outdoors, under and overhang away from rain and snow. Indoors can be placed anywhere.

Home Decor: Home Decor items will be shipped with their very own care instructions since I have so many different items.

Yes, see loyalty page in the navigation menu.

Yes, if you would like something custom made just send me an email and we can start the process.

Yes, Raccoon Designs can be found on Facebook, Instagram and Twitter.